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CANCELLATION RIGHTS – EXCHANGE RIGHTS - SECURE E-TRADE - FREE SHIPPING - FAST DELIVERY
Rehabotek uses Klarnas payment services. Klarna is currently used by many large online retailers and is the safest way to trade online. Rehabotek´s offerings include a payment service called Klarna Invoice, which means that the payment is made after the goods have been delivered on the desired delivery address. We also offer Visa, MasterCard and bank transfers for those who wish to pay directly.
Normal delivery time is 2-3 working days from the moment your order is received.
If we are unable to deliver your goods within the agreed time, we will communicate this via email to your email address stated by you when placing the order. You then have the right to cancel the purchase without additional costs.
Delivery and shipping costs
Deliveries of goods from the stock of Rehabotek.uk to the buyer are always delivered free of charge.
No additional costs for shipping from our warehouse. In case of return the shipping will be funded by the purchaser.
Return of orders - Return Policy
According to the Distance Contracts Act; as a consumer you have the right to cancel your purchase without specific reason within 30 days from the date when you received the goods.
You have the right to open the package to test and verify that the product meets your expectations.
In case of return you must fill out the return form http://www.rehabotek.co.uk/returns
Please include the enclosed return slip when you return your goods. This form is very important for us to ensure the crediting of your purchase.
When returning the product, the product must be easy to identify and connect to your order to avoid misunderstandings when crediting or changing size.
Return by post
On your return by post it should be clearly stated in the package, along with the product, your name, your order number and the reason for the return. It is especially important that we can connect the product to your order number, so that there will be no errors in crediting the goods.
If you regret your purchase and send back all or part of the order, we will refund the amount paid.
Cost of return shipping is not refundable.
Damage in transport
In the event of any transport damage please return the item to Rehabotek.co.uk. A complaint form must be attached.
Check the goods upon receipt and contact Rehabotek.co.uk as soon as possible.
If the product has already been paid, you, the customer, are entitled to a refund within 30 days from the date Rehaboteket was informed of the damage.
If the product is covered by the warranty Rehabotek will reimburse the shipping cost for the product within 30 days.
Sales to minors
Rehabotek does not agree to any contracts with minors (under the age of 18) without parental consent.